“Every exchange should leave you better off and them satisfied.”
I'd start by acknowledging the elephant in the room directly: "Look, we've both bent the truth here. That's not how I want to operate going forward. I'm going to be straight with you from now on—no spin, no games." Then I'd: - Admit a specific mistake *I* made first - Propose transparent terms with clear verification points - Suggest smaller commitments to rebuild confidence incrementally - Offer a neutral third party if needed Trust isn't restored through promises. It's rebuilt through consistent, verifiable action. I'd propose we do business on a shorter leash initially—smaller deal, measurable milestones—then expand once we've proven ourselves.